Koziol Reisen – Your Specialist for Health, Spa & Wellness Holidays in Poland and Worldwide…
Who are we? What makes us tick? What do we want to achieve?
Why do we do what we do? What motivates us? How do we work?
Why should you choose US?
Many questions. Here you will find the answers:
We are a team of experts! Each team member is unique and individual, yet we all share the same goal: to provide friendly and professional service at all times. Customer satisfaction is our highest priority and greatest asset.
We are specialists and experts: Although you can, of course, book holidays and trips to destinations worldwide through us, we specialise in Poland. This beautiful country is well worth visiting, and not only because of its exceptional value for money, which is almost unrivalled in Europe. We do not merely speak the language – we know every hotel.
We provide personal and professional advice: Which hotel is right for you? Which destination is most suitable? How will you get there? Depending on your personal wishes, health conditions or mobility restrictions, we will recommend the destination and hotel that appear best suited to your individual needs.
We also advise you on travel options, health-treatment and preventive-care subsidies, and travel insurance: Did you know that, for stays of two weeks or more, your health insurance provider may contribute towards the cost of your health holiday under certain circumstances? We will explain the available options to you. Are you unsure how to get to your holiday destination? With our door-to-door transfer service, we can collect you directly from your home and take you straight to your hotel. Would you like to protect your trip against unexpected events? We will help you select the most suitable travel insurance plan at favourable rates.
We love what we do – you could say that we are truly passionate about it. Holidays are often described as the best time of the year, and we want to play our part in making them special. Each member of our team specialises in a particular area, but we always work together as one TEAM.
Our motto: Only a satisfied customer will remain our customer!
We support you from the very first comprehensive consultation through to the booking process, and we do not leave you on your own afterwards. Our continued support includes assistance with your journey, help with any rare problems that may arise during your stay, and personal service after your return. After all, we want you to come back!
Of course, we also have to earn money. But this is only possible through satisfied customers and long-term, honest customer relationships. You can always rely on our loyalty, expertise and commitment. We know what we are doing…
There are plenty of good reasons to choose US – we look forward to welcoming you!
We are Koziol Reisen – a small but dedicated team:
Waldemar Koziol: Owner & Managing Director
Koziol Travel Agency was founded in 1996 as a specialist provider of health, spa and wellness holidays in Poland. In 2012, the company was converted into Koziol Reisen GmbH. Since then, we have also operated as a tour operator. This means that we organise and carry out the holidays we offer under our own responsibility in cooperation with our contractual partners, including hotels and transfer service providers, and provide the required financial protection.
As a result, you benefit from our extensive experience and our long-standing personal contacts in Poland.